Privacy Policy

Cambridge Institute is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including bridge courses, language classes, IELTS, PTE, and TOEFL preparation programs.

By enrolling in our programs or using our services, you consent to the data practices described in this policy.

We collect information you provide directly to us, such as:

• Personal identification information (name, email address, phone number, date of birth)

• Educational background and academic records

• Payment and billing information

• Course preferences and learning goals

• Test scores and assessment results

• Communication preferences and feedback

We use the collected information for the following purposes:

• Providing educational services and course delivery

• Processing enrollments and managing student accounts

• Personalizing learning experiences and recommendations

• Conducting assessments and tracking progress

• Communicating about courses, schedules, and updates

• Processing payments and managing billing

• Improving our services and developing new programs

• Complying with legal and regulatory requirements

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With authorized instructors and academic staff for educational purposes

• With testing organizations (ETS, Pearson, British Council) for official test registrations

• With payment processors for transaction processing

• With educational partners for program delivery

• When required by law or to protect our rights and safety

• In connection with a business transfer or acquisition

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest

• Secure servers with regular security updates

• Access controls and authentication measures

• Regular security audits and vulnerability assessments

• Staff training on data protection practices

• Incident response procedures for data breaches

We retain your personal information for as long as necessary to:

• Provide our educational services

• Maintain academic records as required by law

• Comply with legal obligations

• Resolve disputes and enforce agreements

Academic records are typically retained for 7 years after course completion. Payment information is retained for 3 years for accounting purposes.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data

• Correction: Update or correct inaccurate information

• Deletion: Request deletion of your data (subject to legal requirements)

• Portability: Receive your data in a structured format

• Objection: Object to certain processing activities

• Withdraw consent: Withdraw consent for data processing

To exercise these rights, please contact our Data Protection Officer.

We use cookies and similar technologies to:

• Remember your preferences and login information

• Analyze website traffic and usage patterns

• Provide personalized content and recommendations

• Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

Our services may integrate with third-party platforms and services:

• Learning management systems

• Video conferencing platforms

• Payment processors

• Analytics services

• Social media platforms

These third parties have their own privacy policies, and we encourage you to review them.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:

• Adequacy decisions by relevant authorities

• Standard contractual clauses

• Binding corporate rules

• Consent where required by law

We take special care to protect the privacy of students under 18 years of age:

• Parental consent is required for enrollment

• Limited data collection and processing

• Enhanced security measures

• Regular review of data practices

Parents and guardians have the right to access, correct, or delete their child's information.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

• Email notifications to registered users

• Prominent notices on our website

• In-app notifications for mobile users

Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.